Who can complete this task?
  • Clinical Basics: CTMS Vault Admin, Clinical Basics: Study Manager, Clinical Basics: Monitor

You may identify safety, protocol implementation, or other issues during a monitoring visit or between visits. When this happens, you need to document those issues, either as Protocol Deviations or Observations.

  • Protocol Deviation - something that breaks the protocol standards.
  • Observation - something that should be checked, but is not a direct violation of protocol.

When you create a protocol deviation or observation, you will specify a category and sub category for the issue. This table shows the categories and sub categories available in Veeva Clinical Basics: CTMS.

Category Sub Category
Safety AE/SAE not reported to IRB
Safety Laboratory tests not done
Safety SAE not reported within 24 hours
Informed Consent Consent form missing
Informed Consent Consent form not current approved version
Informed Consent Consent form not signed and dated
Informed Consent Failure to obtain informed consent
Eligibility Criteria Participant does not meet eligibility criteria
Eligibility Criteria Randomization of an ineligible participant
Protocol Implementation Missed assessment
Protocol Implementation Missed visit
Protocol Implementation Participant received wrong treatment
Protocol Implementation Participant seen outside of visit window
Protocol Implementation Randomization prior to IRB approval of protocol
Protocol Implementation Use of disallowed concomitant medication