Who can complete this task?
  • Clinical Basics: CTMS Vault Admin, Clinical Basics: Study Manager, Clinical Basics: Monitor

Monitoring Visits help ensure a study is conducted ethically and in compliance with regulations.

Veeva Clinical Basics supports the creation and conduct of Pre-Study, Site Initiation, Interim Monitoring, and Close Out Visits.

Create a Monitoring Visit

Creating a visit sets its status to Planning.

To create a monitoring visit:

  1. Navigate to the Study Management homepage. Use the study selector to navigate to the correct country and site.

    Selecting a site on the homepage

  2. In the Monitoring Plan section, click Create.

    Clicking Create

  3. Select the Visit Type and click Continue.

    Selecting visit type and clicking Continue

  4. Enter a Visit Name.

  5. Select the Monitor who will be attending the visit and click Save.

    Selecting the monitor and clicking Save

The status of the visit is Planning.

Showing status of visit is planning

Confirm a Monitoring Visit

When you know the visit will take place, you can confirm the visit. Confirming a visit creates and classifies a Visit Confirmation letter in eTMF. When ready, this letter should be sent to the Principal Investigator.

Confirming a visit changes its status to Confirmed.

To confirm a monitoring visit:

  1. Navigate to the Study Management homepage. Use the study selector to navigate to the correct country and site.

    Selecting a site on the homepage

  2. In the Monitoring Plan section, click the Visit you want to confirm.

    Selecting a visit

  3. Open the Monitoring Visit Participants section. Site personnel are automatically added as visit participants. Click Create to add additional participants, if needed.

    Clicking Create to add participants

  4. For each participant, set Invited? to Yes if they should be included in the Visit Confirmation letter that gets sent to the site ahead of the visit.

    Setting participants to Invited

  5. Open the Monitoring Activities section and review the list of activities planned for the visit. The activities will be listed in the Visit Confirmation letter.

    • Click Add to add an additional activity for the visit.

    • Hover over an activity and select Remove from the All Actions menu if it will not be done at this visit.

    Confirming visit activities

  6. Select Confirm Monitoring Visit from the Workflow Actions menu.

    Clicking Confirm Monitoring Visit

  7. Specify the Planned Start and End Date for the visit and click Start.

    Entering planned dates and clicking Start

What is the next step?

Start the Monitoring Visit